If you are not satisfied with your purchase, send
it back in its “as shipped” condition within 30 days from the shipped date. The
merchandise must be unworn, with tickets intact, and be accompanied by the
original invoice. Items that have been damaged are non-returnable. All earrings
and items marked as “Sale Items” are FINAL SALE items and cannot be returned for
exchange, credit, or refunds. No returns will be allowed and all sales are final
after the 30-day return period. After sale is final, there is no warranty on the
item, expressed or implied. Any merchandise received outside the allotted
timeframe, if accepted, will be subject to a 25% restocking fee.
1. Locate the return label included in your package. Complete the “Receipt”
by listing the return reason and return quantity. Retain your original order
invoice for your records. Please indicate the items you are returning by placing
a return code in the Return box and the quantity returned in the Quantity box.
2. Pack and seal your return merchandise securely, if possible, in the original
package. Include the completed “Receipt.”
3. For your convenience, an return address label can be found in the package
that you received. Affix the enclosed pre-printed return label to the outside of
your return package. Please note that this is not a pre-paid shipping label; you
will be responsible for the shipping charge.
4. Mail the package to:
Attn: Customer Returns
2Radi8.com
1101 S. Main St. # 422
Milpitas, CA 95035
For your protection, return the merchandise, pre-paid and insured, by the
carrier of your choice. 2Radi8.com is not responsible for merchandise not received
from the carrier of your choice.
Allow 4-6 weeks from the shipping date for your account to be credited and 1-2
billing cycles for the credit to appear on your statement.
Exchanges:
Exchanges are subject to availability.
Shipping Charges:
Shipping and processing charges are non-refundable.
Questions or Comments:
Send an email to
customerservice@2radi8.com.
Send all returns, credits and exchanges to: Customer Returns, 2Radi8.com, 1101 S. Main
St. # 422, Milpitas, CA 95035.
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